01362 688580
07801 009328

Registered Office

The Street, Bawdeswell, Dereham, Norfolk,
NR20 4RT

Hours

Mon–Fri, 8:30am to 6:00pm
Closed Weekends

Contact Today

01362 688580
07801 009328

Out of the Gutter

EXTERNAL PROPERTY

MAINTENANCE 

NORFOLK AND SUFFOLK

Residential & Commercial External Property cleaning

Your Satisfaction is Guaranteed

Honest Prices

15+ years of Experience

Our Story

A unique approach to property management

Welcome to Out of the Gutter, your local trusted, family-run business located in Bawdeswell, Dereham providing services in Norfolk and Suffolk, since 2008-09. 

Founded by Rafe and Claire Kirkcaldy, our journey reflects resilience and community spirit. Despite facing multiple recessions with redundancy in 2008, we remained determined. Rafe’s career in IT systems management at John Grose Group Ltd and his qualifications in carpentry and joinery laid a strong foundation for our business. This blend of skills and passion for property maintenance led to the launch of Out of the Gutter property solutions. 

Claire has previously worked in many office administration roles, customer services in the leisure industry, and running a private holiday let, adding to her wealth of business experience. 

With great support from friends and family, we navigated the self-employment registration, VAT and software systems, and embraced social media for business promotion. 

We are committed to continuous learning and helping others on their entrepreneurial journeys, guided by our principle: “Do unto others that which benefits them more than you”!

As we enter 2025, we remain committed to providing steadfast and reliable property cleaning solutions, even in the face of challenges. With a strong foundation of over 16 years’ experience, we’ve recently achieved SMAS Worksafe certification and SSiP accreditation. This ensures we meet the highest standards for health, safety, and compliance, making us fully equipped to support companies that require HSE documentation and comprehensive RAMS certifications.

Thank you for choosing Out of the Gutter. 

 

Rafe and Claire Kirkcaldy

Our unwavering focus on excellence continues as we adapt to meet the evolving needs of our customers. With proven products, state-of-the-art equipment, and innovative solutions, we protect and enhance your home, properties, and investments. Our team remains dedicated to delivering expert cleaning, maintenance, and bespoke services that exceed expectations.

Consistent, informed choice is crucial to our commitment to your satisfaction. By listening and surveying, we prioritise our customers’ needs and strive to deliver the highest quality of service through our team of highly skilled tradespeople.

Additionally, we are dedicated to providing comprehensive support to our employees and their families, as we deeply value their well-being and contributions to our organisation. Recognising their efforts, we foster a culture of respect, growth, and collaboration.

Thank you again, for trusting us with your property care needs.

Together, let’s continue achieving outstanding results and make 2025 a year of shared success.

Signature building GutterVac clean


Registered 10yr Norfolk County Council Trusted Trader member 

We are experienced

Licensed staff with IPAF (International Powered Access Federation)

to use 1b, 3a & 3b mobile vertical and boom access equipment, fully compliant with current Health & Safety regulations.

GutterVac extended carbon fibre pole equipment reaches above the average two-storey property (cameras up to 10 metres 48ft)

We hold current Public and Employers’ Liability and Product Liability Insurance to the value of £5m

What we do

  • GutterVac Cleaning
  • Repairs & Installations
  • Moss Clearance
  • Solar Panels & Protection
  • Conservatories
  • Pressure Washing
  • Proven Treatments & Solutions
  • Fencing
  • Site Maintenance & Much More
IPAF licenced

Our Services

  • GutterVac cleaning
  • Repairs & installations
  • Pressure washing solutions
  • Moss clearance treatments
  • Conservatories + more
  • Drive restoration
  • Drain clearance + more
  • Fencing/timber construction
  • Commercial site contracts
  • Surveys and recommendations
  • Solar panel cleaning and protection
  • Bird/pest control advice
The service we have recieved since the first time has always been very professional and of a high standard. The price is higher than some but so is the service and end result. We are extremely happy with our experience of OOTG.
The men arrived punctually. Started work straight away. The work was carried out quietly and efficiently with no disruption. Everything was left clean and tidy. They were friendly and courteous throughout.
I was pleased with the result.
More than satisfied with the work completed by Rafe and Sam. Most polite, would recommend to anyone.